Contact Us
We are a small team. We read every message.
hello@celavon.com — We reply within 24 hours on business days.
Frequently Asked
Common questions, honest answers.
We dispatch same day for orders placed before 2PM. DHL Express delivers within 1-2 business days to Ireland, UK and most of Europe.
You will receive a DHL tracking number by email when your order is dispatched. Use it on our Track Your Order page or directly on dhl.com.
Email us at hello@celavon.com or use the form on this page. We reply within 24 hours on business days.
Replace the filter every 4-6 weeks depending on use. When it stops filling visibly, it is time for a new one. Replacement filters are available on our site.
Email us at hello@celavon.com with a photo within 48 hours of delivery. We will send a replacement immediately, no questions asked.
A full charge lasts approximately 60 minutes of use — around 12-15 sessions. Charges via USB-C in under 90 minutes.
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30-Day Filter Guarantee
If the filter does not fill the first time you use Celavon, we give you a full refund. No questions. No hassle.
TRY STEP ZERO — €149