Order Tracking
WHERE IS YOUR STEP ZERO?
Your scalp vacuum is on its way. Enter your tracking number below and we will show you exactly where it is right now.
What to expect
Order Placed
Same day
Confirmed & processing immediately
Dispatched
Within 1 business day
Handed to DHL Express with tracking
Delivered
1–2 business days
DHL Express to your door
DHL Express
Fastest available carrier
We use DHL Express for all orders — one of the fastest and most reliable international carriers available.
Customs & Duties
May add 1–2 days
International shipments may pass through customs. This is outside our control and can occasionally add 1–2 days to delivery time.
Public Holidays
May affect timelines
National holidays in Ireland, the UK or your country may affect dispatch and delivery timelines. We appreciate your patience.
Delivery timeframes are estimates provided by DHL Express and are not guaranteed. Celavon is not responsible for delays caused by customs inspection, public holidays, adverse weather conditions or other circumstances outside our control. If your order has not arrived within 7 business days please contact us and we will investigate immediately.
Enter your tracking number
Your tracking number was included in the shipping confirmation email sent when your order was dispatched. Can't find it? Check your spam folder or contact us at hello@celavon.com